IT PMO & TECHNOLOGY BUSINESS MANAGER

Sanjeev Ranjan

15 years leading IT PMO governance, portfolio delivery, and executive reporting across financial services technology — turning agile and waterfall programs into predictable, measurable outcomes.

About

A delivery and business manager who works at the seam of strategy, execution, and people.

I bring 15 years of financial services experience supporting senior leadership across strategy, budgeting, performance analytics, governance, and organizational planning.

I advise executives on priorities, financial planning, operating models, and ROI analysis — translating complex initiatives into clear roadmaps and accountable metrics. Today I lead business management for technology divisions at UBS.

I run the operating rhythm of technology delivery — RAID governance, portfolio health reporting, agile and waterfall execution, and the dashboards that let leadership see risk before it becomes a problem.

Experience

A timeline of impact.

  1. Senior Project Manager · Infosys

    Apr 2026 – July 2026

    United States

    • Led cross-functional technology program delivery and PMO governance for a complex product and operational implementation, managing project plans, milestones, risks, dependencies, stakeholder updates, UAT coordination, cutover planning, and go-live execution.
    • Defined project routines, escalation paths, and reporting cadence across business, technology, QA, and operations stakeholders.
  2. Director, Technology Business Manager · UBS

    Oct 2024 – Apr 2026

    United States

    • Owned IT PMO governance and portfolio management routines across a $21M–$24M technology portfolio, defining project plans, milestones, dependencies, risks, and executive reporting routines.
    • Directed financial governance for a $21M–$24M annual technology budget, consistently hitting year-end targets.
    • Maintained JIRA dashboards, RAID logs, and decision logs to monitor portfolio health and delivery accountability.
    • Provided matrix leadership across 250+ employees and contractors, improving internal staff ratio from 71% to 80% and staff engineering ratio from 80% to 92%.
    • Delivered $3M in cost savings through vendor renegotiation and workforce optimization.
  3. Credit Suisse was acquired by UBS, with the merger finalized in 2024. I moved into a new role under UBS in October 2024 after the transition.

  4. VP, Business Manager · Credit Suisse

    Sep 2015 – Oct 2024

    United States

    • Oversaw a 60M+ CHF annual budget and workforce strategy for 600+ FTEs across Investment Banking and Group Function Technology.
    • Managed contracts with 18+ tech vendors, owning compliance reviews, SOX/audit points, and cost allocations across 45 applications.
  5. Senior Project Analyst · Accenture

    Nov 2014 — Sep 2015

    India

    • Served as senior project analyst for Bank of Ireland — monitored program costs, QA, and dashboards for senior leadership.
    • Drove risk, issue, and dependency management to ensure compliance with European banking regulations.
  6. Senior Project Analyst · Amdocs

    Sep 2010 — Nov 2014

    India

    • Led budget planning and P&L tracking for global telecom clients including Vodafone, True/XL, and Axiata.
    • Applied Theory of Constraints with Concerto Critical Chain to deliver ~25% savings in cycle time and budget across accounts.

Skills

What I work with.

Business & Strategy

Budgeting & ForecastingWorkforce PlanningVendor GovernanceOperating ModelsROI Analysis

Leadership

Executive ReportingStakeholder InfluenceCross-functional PartnershipOrg DesignPerformance Reviews

Tools & Methods

JIRAConfluenceMicrosoft Power BITableauMS ProjectVisioServiceNowAgile/KanbanPrince IIPSM IAzure AZ-900Theory of Constraints

Domain

Financial ServicesRisk TechnologyInvestment BankingRegulatory & ComplianceCloud Cost Management

Certifications

Certified, and actively building deeper AI expertise.

PRINCE2 — Project ManagementPSM I — Professional Scrum MasterMicrosoft Azure AZ-900OpenAI — Foundations Certified
PlannedOpenAI — Applied AI FoundationsPlannedOpenAI — Agents and WorkflowsPlannedClaude Certified Associate — FoundationsPlannedClaude Certified Architect — Foundations

Highlights

Selected projects.

500+ org changes

CS–UBS Integration

Played a key role in large-scale integration — simplifying workforce and reporting processes across 60+ MSA requests, 500+ org changes, and 80+ hiring/conversion/relocation actions in Risk Technology.

60+ files validated

OpenAI Data Extraction Deployment

Served as BA and QA for an OpenAI-powered data extraction rollout in Commercial Lending — partnered with Credit Officers, validated 60+ client onboarding files, and supported a successful production release.

$3M saved

$3M Cost Savings Program

Delivered a $3M budget reduction through vendor renegotiation, workforce optimization, and internalization — without compromising delivery continuity.

+9% internal ratio

Workforce Optimization

Raised internal staff ratio from 71% to 80% (toward 85% FY27 goal), improved staff engineering ratio by 12%, and lifted India/Poland presence by 5%.

AI & Automation

Smarter delivery.

Beyond managing technology delivery, I build and apply AI tools to solve real PMO problems.

60+ files validated

OpenAI Data Extraction — Production Deployment

At UBS, played PM, BA, and QA roles for an OpenAI-powered data extraction rollout in Commercial Lending — coordinating delivery, partnering with Credit Officers, validating 60+ client onboarding files, and supporting a successful production release.

In Progress

AI Requirements Assistant

Converts raw meeting notes into structured requirements, user stories, acceptance criteria, and a risk-linked traceability matrix, powered by the Claude API. Actively in development.

Planned

AI RAID & Status Digest

Converts scattered project updates into a consolidated executive status report with RAG status and a RAID log, powered by the Claude API.

Planned

Vendor & SOW Governance Extractor

Extracts key terms, renewal dates, and risk flags from vendor contracts and SOWs, powered by the Claude API.

Contact

Let's talk.

Open to advisory conversations, leadership roles, and collaborations across financial services and technology.

+1 (984) 329-4148

Credit Suisse APAC Star Award — Best PMO Team.